Privacy policy
Website owner details:
| COMPANY NAME | ALCAM TRAVELS SL |
| Tax Identification Number | B67155648 |
| DOMAIN | WWW.ALCAMTRAVELS.COM |
| POSTAL ADDRESS | CONXITA SUPERVIA 9 11,08028 BARCELONA(BARCELONA) |
| EMAIL ADDRESS | INFO@ALCAMTRAVELS.COM |
| TELEPHONES | 932075497 |
Data protection
In accordance with current and applicable regulations on personal data protection, we inform you that your data will be incorporated into the processing system owned by ALCAM TRAVELS SL with Tax ID number B67155648 and registered office at CONXITA SUPERVIA 9 11,08028 BARCELONA (BARCELONA), and that the respective purposes, retention periods and legal bases are listed below:
TREATMENTS PERFORMED
| Commercial actions web form | Purpose: Collection, recording and processing of data for the purpose of responding to your queries and/or requests, as well as for advertising and commercial prospecting. Retention period: for as long as consent is given, unless otherwise required by law. Legitimate basis: The consent of the data subject. Type of data: Basic data: Name and surname(s), email address. |
| Newsletter | Purpose: Management of newsletter subscriptions, to send out the corresponding mailings. Retention period: for as long as consent is given. Legitimate basis: The consent of the data subject. Type of data: Basic data: Name and surname(s), email address. |
| Web user management | Purpose: Collection, recording and processing of user data. Retention period: for as long as consent is given, unless otherwise required by law. Legitimate basis: The consent of the data subject. Type of data: Basic data: Name and surname(s), email address. |
| Installation of cookies | Purpose: Management and installation of cookies. Retention period: for as long as consent is given. Legitimate basis: Consent of the data subject. Type of data: Basic data: Email address, IP address |
| Web form management | Purpose: To respond to your queries and/or requests. Retention period: for as long as consent is given. Legitimate basis: The consent of the data subject. Type of data: Basic data: Name and surname(s), email address, IP address. |
Rights of data subjects
ALCAM TRAVELS SL informs Users that they may exercise their rights of access, rectification, restriction, erasure, portability, and objection to the processing of their personal data, as well as their right not to be subject to automated decisions, including profiling, before the Data Controller, and to withdraw their consent.
- Right of Access: This is the user’s right to obtain confirmation as to whether their data is being processed and, if so, the specific personal data being processed and the legal information regarding the processing (purposes, legal basis, retention periods, transfers, origin of the data, etc.).
- Right of Rectification: This is the right of the data subject to have data that is inaccurate or incomplete modified. In relation to the website, this right can only be satisfied in relation to information that is under the control of the website, for example, deleting comments posted on the page itself, images or web content containing the user’s personal data.
- Right to restriction of processing: This is the right to have the purposes of the processing originally intended by the controller restricted in certain circumstances.
- Right of Erasure: This is the right to erase the user’s personal data, except as provided for in the GDPR itself (freedom of expression and information, retention obligations, formulation, exercise or defence of claims, etc.).
- Right to Portability: The right to receive the personal data that the user has provided, in a structured, commonly used and machine-readable format, and to transmit it to another controller when the processing is based on consent or on the performance of a contract and is carried out by automated means.
- Right to Object: This is the user’s right to prevent the processing of their personal data or to have the website cease processing it when the processing is based on legitimate interest or public interest, or when it involves direct marketing.
- Right not to be subject to automated decisions, including profiling: Where processing is not necessary for the conclusion or performance of a contract, nor is it authorised by European Union or Member State law, nor is it based on consent, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
- Right to withdraw consent: For any processing based on your consent, you have the right to withdraw it at any time and free of charge.
To exercise any of the data protection rights described above, you must follow these instructions:
- Submit a letter to the address CONXITA SUPERVIA 9 11,08028 BARCELONA (BARCELONA) (for the attention of ALCAM TRAVELS SL) or by email to INFO@ALCAMTRAVELS.COM.
- The letter sent by the owner of the personal data (data subject) requesting the exercise of rights must take into account the following:
- You must provide reliable identification and, in the event of any doubts regarding the identity of the applicant, you will be asked to rectify the request (e.g. by providing further information, such as your national identity card number, national identity card document, the email address you provided, etc.).
- The request may be made by the representative, whether legal or voluntary, when they are duly identified and authorised by the data subject (by means of express authorisation from the data subject to exercise the personal rights regulated in the regulations on personal data protection).
- Request specifying the request (right(s) to be exercised). If no specific processing is referred to, a response will be provided in relation to all processing affecting your personal data. If you request information about a specific processing operation, only information about that operation will be provided. If you make your request by telephone, you will be asked to make it in writing and will be informed of how to do so and the address to which it should be sent. Information will never be provided over the telephone.
- Postal or email address for notification purposes.
- Supporting documents for your request, if necessary.
- The applicant must use any means that allows for proof of the sending and receipt of the application.
Finally, we inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency if you become aware of or believe that an event may constitute a breach of the applicable data protection regulations.
ALCAM TRAVELS SL undertakes to adopt the necessary technical and organisational measures, in accordance with the level of risk associated with the processing carried out by them and indicated in the terms and conditions of use section, in order to guarantee their integrity, confidentiality and availability.
Last updated: 9 January 2023
